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The EPA provides a range of services and support for councils who use the Environment Protection Act 1993 to manage issues of environmental nuisance within their council boundaries. These include:
- advice regarding air, noise, waste and water nuisance issues
- on-site visits with council staff to resolve nuisance complaints if requested
- clarification of contents of environmental publications including technical bulletins, information sheets, guidelines and policies
- technical advice on evidence or information referred to the EPA by councils.
Compliance and enforcement
- provide clarification of the Act and policies
- investigate as required all relevant matters where a council authorised officer has been 'hindered' (section 90) in exercising their powers under the Act.
- assess information and evidence referred to the EPA by councils or its officers, in order to provide expert technical advice where appropriate
- review the content and format of council orders, letters, etc.
- provide and maintain (including calibration costs) sound level and water quality meters reasonably required by councils and officers.
Training and awareness
- training in the use of the incident recording computer system (CARES)
- easy to use tools and techniques for council authorised officers
- training in the use of equipment supplied by the EPA
- Environment Protection Enforcement Certificate Course (EPECC)
- internet training for easy access to the EPA website and links.
Information technology (IT) support
provide and maintain IT systems including:
- EPA website links
- Public Register of Complaints.
- liaise with council IT staff, as required
- helpdesk support for CARES.
- easy access to EPA technical bulletins and information sheets (on the EPA website)
- standard letters and forms (made available in the Authorised Officer Manual)
- checklists and procedural flow charts.
Last modified: 24/07/2012 03:06 pm