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The EPA provides a range of services and support for councils who use the Environment Protection Act 1993 to manage issues of environmental nuisance within their council boundaries. These include:

Technical support

  • advice regarding air, noise, waste and water nuisance issues
  • on-site visits with council staff to resolve nuisance complaints if requested
  • clarification of contents of environmental publications including technical bulletins, information sheets, guidelines and policies
  • technical advice on evidence or information referred to the EPA by councils.

Compliance and enforcement

  • provide clarification of the Act and policies
  • investigate as required all relevant matters where a council authorised officer has been 'hindered' (section 90) in exercising their powers under the Act.
  • assess information and evidence referred to the EPA by councils or its officers, in order to provide expert technical advice where appropriate
  • review the content and format of council orders, letters, etc.

Equipment

  • provide and maintain (including calibration costs) sound level and water quality meters reasonably required by councils and officers.

Training and awareness

  • training in the use of the incident recording computer system (CARES)
  • easy to use tools and techniques for council authorised officers
  • training in the use of equipment supplied by the EPA
  • Environment Protection Enforcement Certificate Course (EPECC)
  • internet training for easy access to the EPA website and links.

Information technology (IT) support

  • provide and maintain IT systems including:
    • CARES
    • EPA website links
    • Public Register of Complaints.
  • liaise with council IT staff, as required
  • helpdesk support for CARES.

Administrative tools

  • easy access to EPA technical bulletins and information sheets (on the EPA website)
  • standard letters and forms (made available in the Authorised Officer Manual)
  • checklists and procedural flow charts.

Last modified: 24/07/2012 03:06 pm

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