Advice for neighbours with wood smoke problems

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Advice for neighbours with wood smoke problems

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Wood smoke can become a serious environmental nuisance for neighbours, affecting not only their health but more importantly home comfort.

The EPA encourages neighbours to resolve problems between themselves or through mediation. We all need to give greater consideration to the impacts we might be having on our neighbours.

If your neighbour’s wood heater is producing smoke or odour that is affecting the enjoyment of your property, you can do something about it.

• Tell your neighbour what the problem is

You may find that your neighbour is unaware that their wood heater is affecting your property.

• Don’t get angry

Anger, frustration and fear can impact upon how we react to annoyance.

By confronting the issue immediately you can avoid the risk of ill health caused by compounding stress. Less stress places you in a better frame of mind to constructively discuss your concerns with your neighbour. Most people are responsible and willing to help if asked.

• Approaching your neighbour

Be calm not angry, focus your discussion on the issue, not the person. Help your neighbour to resolve the issue.

• If approached by a neighbour

Don’t be defensive or offended. Remember—they are not there for a personal attack, it is ‘the issue’ that they are concerned about. Be friendly and work with your neighbour to find a solution.

Mediation processes

Sometimes both parties choose to seek assistance through free mediation that includes an interpreter service. These services can be found in the telephone book under ‘Mediation’.

Taking civil action

If the parties have been unable to resolve the issue informally through negotiation or mediation, either party can take civil action (under S104 of the Environment Protection Act 1993) through the Environment Resources and Development Court.

For further information please call the EPA on (61 8) 8204 2004 or Freecall (country) 1800 623 445.

When seeking ways for neighbours to live in harmony, we advise that legal action should only be considered as a last option.

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This page was last modified 04-07-2007