Social Media

Social Media Policy Terms of Use

The Environment Protection Authority (EPA) uses social media channels to distribute information to the community.

This includes:

• news
• events
• updates
• announcements
• programs. 

The social media channels and page names we operate include:

• Facebook - Environment Protection Authority South Australia
• Instagram - Environment Protection Authority South Australia
• LinkedIn - Environment Protection Authority South Australia
• X - Environment Protection Authority South Australia
• YouTube - Environment Protection Authority South Australia
• Vimeo - Environment Protection Authority South Australia

How we manage our social media channels

All our social media channels are managed and operated by the Strategic Communications team at the EPA.

When we are online

Our social media accounts are monitored from 9 am to 5 pm Monday to Friday.

We will respond to enquiries, comments and direct messages during operating hours.

Terms of use

We welcome questions and commentary on our social media pages and expect users to be relevant and respectful.

The EPA reserves the right to remove any content that does not comply with our Social Media Policy Terms of Use. This includes comments, replies or direct messages that:

• abuse, harass or threaten others
• contain misleading, deceptive, false, defamatory or libellous content
• could be considered prejudicial, racist or inflammatory
• are considered spam
• impersonate or falsely represent a person or entity
• infringe on the intellectual property rights of others
• promote sale of products or services for any commercial purpose unless you have our written consent to do so
• contain personal information (email addresses, phone numbers or private addresses).

Following and sharing content

We may like, share or re-publish content outside of our regular portfolio. This does not constitute endorsement of content.

Similarly, we may choose to follow other organisations or individuals. Being followed by the EPA social media channels does not imply endorsement of any kind.

Link shortening

Unless they are already very short, we will shorten URLs with commonly used link compressing services, such as Bitly or Hootsuite’s ow.ly.

Privacy

In accordance with South Australian Government State Records Act 1997 and The Archives Act 1983, all EPA social media content will be recorded and archived, as part of legislative requirements for Government record keeping.

Disclaimer

The information provided through the EPA’s social media accounts is presented by the Authority for the purpose of disseminating information for the benefit of the public. While all efforts are made to ensure the accuracy of the information presented, the department does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material provided via our social media accounts.

Acceptance of terms of use

By following or posting to the EPA’s social media accounts, including comments or messages, you are adhering to our social media terms of use.

Any repeated violations to our Social Media Policy Terms of Use will result in the user being blocked or banned from accessing EPA managed social media accounts.

Read our full Social Media Policy Public Terms of Use.