Types of noise
Noise affects most of us at some time.
Noise may become annoying if it intrudes into people's awareness or is heard against their wishes. An introduced noise that disturbs a person's everyday life or working environment can be very annoying or harmful, affecting their wellbeing.
There are several legislative tools and agencies that can help resolve these issues. Please choose the most appropriate category for your noise complaint from the list below.
Who can help?
From pets such as dogs, parrots and roosters. Contact your local council
- Construction/building noise
Noise from building sites can be controlled. Contact your local council
Industrial and commercial premises
If you are experiencing unacceptable noise from an industrial or commercial facility, find out if the site is licensed by the EPA, and then provide details in a noise diary: site location, and type, frequency and duration.
Please email the diary once completed. If the noise source is not from a facility licensed by the EPA, you are advised to contact your local council
For noise from aircraft, contact the Air Services Australia noise enquiries hotline on 1800 802 584.
Noise from strata or community-titled units
For noise issues from or within units, contact your strata or management corporation group.
If you happen to be the cause of a noise complaint, it is usually in your best interests to reduce or remove the noise to avoid the risk of enforcement action.
In most cases it is best to resolve noise issues either by identifying and then working with the affected parties, or stopping the activity altogether. Issues that are resolved in this way usually result in friendlier relationships with those being affected.
The EPA licenses premises and activities that have the potential to cause significant or widespread impact on the environment.
Please note that environmental nuisance issues involving domestic premises and non-licensed sites do not fall into this category. The EPA provides support about these matters to agencies that are able to assist you with any complaints. In many instances these agencies including the EPA work together to help deliver an appropriate outcome.